Manage Your NHS Appointments, Letters, and Medication in One Place

EILEEN is a free digital tool that helps you keep track of NHS appointments, scan and store appointment letters, manage medication schedules, and set reminders — all from your phone or computer. Your care team, support workers, and family members can also connect to help coordinate your care, so you never have to manage it all alone.

How does EILEEN help with NHS appointments?

EILEEN lets you book, reschedule, and track all your NHS appointments in one place. You can set personalised reminders so you never miss an appointment, view your upcoming and past appointments at a glance, and receive gentle notifications that work around your schedule. The app is designed to reduce the stress of managing multiple healthcare appointments.

Can I scan and store my NHS letters?

Yes. Simply take a photo of your NHS appointment letter using your phone camera, and EILEEN will automatically extract the key details — date, time, location, and department. Your letters are stored securely so you can refer back to them whenever you need to.

How does medication scheduling work?

EILEEN helps you stay on top of your medication with easy-to-set schedules and reminders. You can log what you take, when you take it, and track your adherence over time. If you need to share this information with your care team, it is all in one place.

Can my care team or family help manage my care?

Absolutely. EILEEN allows mental health professionals, support workers, and family members to connect with you and help coordinate your care. They can assist with appointment management, share notes, and stay informed about your schedule — all with your permission and control.

Is EILEEN free to use?

Yes, EILEEN is completely free. It is designed to be accessible to everyone, regardless of their circumstances. The platform is available in multiple languages including English, Welsh, French, Portuguese, and Arabic, with more languages coming soon.

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